Privacy Policy
This Privacy Policy governs your use of Avinto’s web applications and services, developed by Avinto, a Norwegian-based IT company operating in Nepal, specializing in automation, product development, and web apps in the logistics sector. This policy outlines how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and Google Play Console requirements.
Information Collection and Use
Avinto collects information you provide when registering for an account, using our services, or contacting us for support. This information may include:
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Personal Data: When you use Avinto’s services, we may collect personal information such as your name, email address, phone number, and other details you provide during registration.
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Usage Data: Information about how you interact with the app, such as features used, transaction data, and interactions with customer support.
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Device and network information: Information about the device you use, including your device ID, IP address, operating system, and browser type.
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Location Data: If enabled, we may collect location data via GPS or similar technology to provide location-based services.
Legal Basis for Processing
We process personal data based on the following legal grounds under GDPR:
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Contractual necessity: We process your personal data to provide the services you request.
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Consent: In some cases, we rely on your explicit consent, for example, for marketing communications or the collection of location data.
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Legitimate interests: To improve our services and understand user behavior, provided that this does not override your privacy rights.
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Compliance with legal obligations: When we are required to comply with legal requirements.
How We Use Your Information
We use the information collected to:
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Provide and enhance our services.
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Communicate with you, including responding to inquiries and sending promotional offers.
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Personalize your user experience.
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Analyze app usage and trends to improve performance and user engagement.
Data Sharing and Third-Party Access
We do not share your personal data with third parties except:
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Service Providers: We may share information with third-party service providers, such as payment processors, analytics providers, or cloud services, to perform services on our behalf.
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Legal Requirements: We may disclose information to comply with applicable laws or respond to lawful requests from regulatory bodies.
We do not sell your personal information to third parties.
User Rights Under GDPR
As a data subject, you have the following rights under the General Data Protection Regulation (GDPR):
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Right to Access: You can request access to the personal data we hold about you.
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Right to Rectification: You can request corrections to any inaccurate or incomplete data.
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Right to Erasure: You can request that we delete your personal data under certain conditions.
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Right to Restriction of Processing: You can request that we limit the processing of your data.
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Right to Data Portability: You can request that we transfer your personal data to another organization in a structured, commonly used, and machine-readable format.
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Right to Object: You can object to the processing of your data for specific purposes, including marketing.
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Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at [info@avinto.no].
Opt-Out Rights
You can opt out of receiving marketing communications by:
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Unsubscribing from email communications using the link provided in our emails.
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Disabling location services or any other specific permissions through your device’s settings.
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Contacting us directly to request the termination of your account or deletion of your data.
Data Retention Policy
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. You may request deletion of your data, and we will comply unless we have a legal obligation to retain certain data.
International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data in compliance with GDPR.
Security
We take reasonable precautions to protect your personal information through a combination of physical, electronic, and procedural safeguards. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe your child has provided us with personal information, please contact us, and we will promptly delete it.
Location Data
We may collect precise location data to provide relevant services (such as location-based features). You have the option to enable or disable location tracking via your device’s settings. This data will not be shared with third parties without your explicit consent.
Automated Decision-Making and Profiling
We do not engage in any automated decision-making or profiling activities that significantly impact users. If this changes, we will notify you and update this policy accordingly.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. You are encouraged to review this page regularly. Continued use of our services after any updates constitutes acceptance of the revised policy.
Your Consent
By using Avinto’s services, you consent to the collection and processing of your personal data as outlined in this Privacy Policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: [contact@avinto.no]